Cookie Policy
Note: You can change your cookie settings for our website at any time, and see more information about the cookies we use, by clicking the toggle button on the bottom left of your screen.
WHAT ARE COOKIES?
Our website uses cookies and other related technologies (for convenience referred to as “cookies”). A cookie is a data file, which often includes a unique identifier, that is sent to your browser from a web server and is then stored on the hard drive of the device you are using, so that they can be retrieved by the website at a later date.
Cookies are used to perform many different roles. For example, they can be used to enable users to navigate between pages efficiently, remember their preferences, and manage log-ins and can be used to generally improve the user experience.
HOW WE USE COOKIES
You can find more information about the types of cookies we use and the purposes for which we use them below:
CATEGORY 1: NECESSARY COOKIES
These are required for the operation of a website. Examples are cookies used for online shopping baskets or to protect against fraud.
Notice for users:
These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies, services you have asked for, like shopping baskets or e-billing, cannot be provided.
CATEGORY 2: STATISTICS COOKIES
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.
Notice for users:
These cookies collect information about how visitors use a website, for instance, which pages visitors go to most often, and if they get error messages from web pages. It is used to improve how a website works.
CATEGORY 3: PREFERENCES COOKIES
Preferences cookies enable users to be recognised when they return to our site and enable us to personalise our content by remembering preferences e.g. in relation to language choices or font size and in relation to previous cookie choices.
Notice for users:
We also use social media cookies, to allow you to share our content on social media.
These are used to recognise users when they return to a website. They remember user choices and enable the personalisation of content.
CATEGORY 4: MARKETING COOKIES
These cookies record your visit to the website, the individual pages you visit and the links you follow.
Notice for users:
They allow information about your browsing habits to be shared with other organisations such as advertisers. This makes it possible for you to receive adverts that are more relevant to you and your interests. These cookies can tell us if you have seen a specific advert and can therefore be used to limit the number of times you see a specific advert, as well as help measure the effectiveness of our advertising campaigns. If you disable these cookies, you will still see adverts but they won’t be tailored to your interests.
We also use cookies that track visits from social media platforms such as Facebook and Twitter. These cookies allow us to re-target users with personalised advertisements when using our site and other sites across the internet.
HOW TO CONTROL AND DELETE COOKIES
If you wish to restrict or block the cookies which are set on this website (or, indeed, on any other website) you can do this through your browser settings. The ‘Help’ function within your browser should tell you how.
Alternatively, visit https://www.allaboutcookies.org/ for comprehensive information on how to block cookies on a wide variety of browsers. You will also find details on how to delete cookies from your computer, as well as more general information about cookies.
Be aware that restricting cookies may affect your ability to navigate and use our website.
CONTACTING US AND YOUR RIGHTS OF COMPLAINT
Questions, comments or requests concerning this cookie policy are welcomed and should be addressed to Data Protection Coordinator at The Silver Spoon Company, 1 Samson Place, London Road, Hampton, Peterborough, PE7 8QJ, or email: consumercare@thesilverspooncompany.co.uk.
If you have a concern about the way we handle your personal data, please contact us using the details above, where we welcome the opportunity to resolve your complaint. You also have the right to complain to the UK Information Commissioner’s Office (ICO). You can find details of how to do this on the ICO website at https://ico.org.uk/concerns/ or by calling their helpline on 0303 123 1113.
This cookies policy was last updated June 2026.