You can visit this site (www.silverspoon.co.uk (the “Site”)) without telling us who you are or revealing any information about yourself.
The Silver Spoon Company, a trading division of British Sugar plc, is the data controller for the purposes of the Data Protection Act 1998 (the “Act”).
What Information We Gather and Track
There are times when we may need information from you if you are completing the form on the ‘Contact Us’ section of the Site. This involves filling out a form so that we can contact you about an enquiry or to give you advice, or contact you in relation to any feedback, suggestions, problems or complaints you may have. If you contact us, we may keep a record of that correspondence.
We will also collect details of your visits to the Site and resources that you access.
Where We Store Your Personal Data
The data that we collect from you will not be transferred or stored at a destination outside the European Economic Area (“EEA”).
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
What We Do With the Information We Gather and Track
The information gathered from any forms that you complete will be used to log and track consumer complaints and queries on our internal systems.
Additionally, the Site contains links to other sites, however, The Silver Spoon Company is not responsible or liable for the privacy practices or the content of such sites.
Disclosure of Your Information
The Silver Spoon Company will only disclose personal information to third parties:
- In the event that we buy or sell any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of business;
- If The Silver Spoon Company or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets;
Access to Information
The Act gives you the right to access information held about you. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information held about you.
Contacting Us about Privacy
If you have any questions about this privacy statement, the practices of the Site, or your dealings with the Site, please Contact Us (click here).